What can I personalise on the decoration?
Two lines of up to 15 characters (usually the first name and surname) and four lines of up to 20 for a blessing, printed exactly as you type them.
How long will it take to arrive?
Each decoration is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised decoration?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.
Is it suitable for a baby?
It is an ornament rather than a toy, so keep it on a shelf or mantelpiece out of reach of small hands.