What can I personalise on the bauble?
A name of up to 12 characters and a year on the front, and four lines of up to 20 characters on the back. All personalisation appears in capital letters.
Is this an official design?
Yes. It is an officially licensed Me to You Tiny Tatty Teddy design, personalised by an official licensee of the brand.
How long will it take to arrive?
Each bauble is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised bauble?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.
Is it safe for a baby to hold?
It is a decoration for the tree rather than a toy, so hang it out of reach of small hands.