What can I personalise in the story book?
A name of up to 12 characters, which replaces Jack on the cover and throughout the story, and a message of up to 75 characters on the inside page.
Should I type the name in capitals?
No. Please use normal upper and lower case, for example Henry, because a name or message in capitals stops the story from flowing correctly.
Is the story written for a boy or a girl?
For a boy. The story calls its hero he and him, as you can see on the inside pages in the photos.
How long will it take to arrive?
Each book is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised book?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.