What can I personalise on the bauble?
A name of up to 12 characters, shown in title case, and a second line of up to 20 characters, shown in capital letters.
What is the difference between the two designs?
The Fairy design has two little fairies in pink and a pink script name. The Nutcracker design has two nutcracker soldiers in blue and a blue name.
Is the bauble safe for a baby to hold?
It is a glass decoration for the tree rather than a toy, so hang it out of reach of small hands.
How long will it take to arrive?
Each bauble is made to order, then sent by Royal Mail Tracked 24, so please allow 4 to 7 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised bauble?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.