What can I personalise on the decoration?
Four lines of up to 20, 15, 20 and 20 characters. Please avoid block capitals, as one line is in a script.
How long will it take to arrive?
Each decoration is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised decoration?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.
Can I hang it in a cot?
No. It is a decoration rather than a toy, so please don't hang it in a cot or crib, and keep it out of reach of a baby.