What can I personalise on the mug?
Up to 15 characters on the front, usually a name, printed exactly as you type it, and up to 4 lines of 20 characters on the back, which appear in capital letters.
Is the mug dishwasher safe?
No. It is not suitable for the dishwasher or the microwave, so please wash it by hand.
How long will it take to arrive?
Each mug is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised mug?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.