What can I personalise on the advent calendar?
A name of up to 12 characters, on the wooden signpost beside the dinosaur. It appears exactly as you type it, so please use capitals and lower case as you would in a card.
Does it come filled?
No. It comes empty, ready for you to fill. The items in the photos are not included. Each pocket is about 7.5 x 6.5 cm.
Is it safe for a toddler?
It is not a toy, and it is not suitable for children under 36 months without adult supervision. Please keep the hanging cord out of the reach of children.
When should I order?
Allow 2 to 5 business days for it to reach you, and order at least a week before the 1st of December if you can, so there is time to check it over.
How long will it take to arrive?
Each advent calendar is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised advent calendar?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.