What can I personalise on the frame?
One line of up to 25 characters along the top, such as the family's names, and a year of up to 4 characters. "First Christmas as a Family" is part of the design.
What size photo does it take?
A 5x7 photograph. It is cropped slightly by the frame, so the visible area is about 4.3 x 6.3 inches.
How long will it take to arrive?
Each frame is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised frame?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.