What can I personalise on the plate?
A name of up to 12 characters and a message line of up to 20 characters, both printed exactly as you type them.
Is it dishwasher safe?
No. Please wash it by hand. It is not suitable for the microwave either.
Is this an official design?
Yes. It is an officially licensed The Snowman and the Snowdog design, personalised by an official licensee of the brand.
How long will it take to arrive?
Each plate is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised plate?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.