What can I personalise on the plate?
Two lines: the first up to 12 characters and the second up to 20, both printed exactly as you type them. You might use the first for the name, such as "Emily's", and the second for the meal, such as "Christmas Dinner".
Is this an official design?
Yes. It is an officially licensed The Snowman design, personalised by an official licensee of the brand.
Is the plate dishwasher safe?
No. Hand washing is recommended, and it is not suitable for the dishwasher or the microwave.
How long will it take to arrive?
Each plate is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised plate?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.