What can I personalise?
A name of up to 12 characters, down the chart in grey letters. It appears exactly as you type it. Please don't type it all in capitals: the script font is hard to read that way.
How high should I hang it?
The scale runs from 50 cm to 155 cm. Measure 50 cm up from the floor with a tape measure and line the 50 cm mark up with it, so every reading is right.
Is this an official design?
Yes. It is an officially licensed Me to You Tiny Tatty Teddy design, personalised by an official licensee of the brand.
When should I order?
Allow 2 to 5 business days for it to reach you, and order at least a week before you give it if you can, so there is time to check it over.
How long will it take to arrive?
Each height chart is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised height chart?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.
