What can I personalise?
A name of up to 12 characters, in the cloud above the unicorn. "Believes in Magic" is fixed. It prints in capitals, however you type it.
Does it need batteries?
Yes, 3 AAA batteries, which are not included. The switch is on the base.
When should I order?
Allow 2 to 5 business days for it to reach you, and order at least a week before you give it if you can, so there is time to check it over.
How long will it take to arrive?
Each lantern is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised lantern?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.